You don’t provide sufficient contact details on your page so that people can contact you easily

You have a hit counter that keeps on being inflated by you visiting your own site to see how many hits you have generated

You’re advertising and promotion is non-existent or is inconsistent and poorly focused

Your web site does not lead your customer through a sales process

Business success on the internet demands a “real business” approach that is professional and focused on the customer or client. To have a real business requires that you have your own “sales funnel” that will usually involve having your own product or service.

In simple terms, a sales funnel is an approach to the sales process that works very successful for those who implement it properly. At the top of the funnel are your prospects. You qualify your prospects through offering something for free that is directly related to your product or service. In many cases this is a free newsletter or ezine that will allow you to demonstrate your expertise and stay in front of your prospects so that you can eventually convert them into customers.

As prospects move through the funnel, they are offered a product or service at a low price point. For example, an electronic book for $30 could be sold to your prospects. Once they buy this product they have become one of your customers. You have qualified their interest in or need for the products and services that you offer.

Moving into the lower part of the funnel, you offer your customers your higher priced products or services. As these people have already bought from you, trust and credibility have been established and they will buy the higher priced items more readily than if you offered them to your prospects directly. This is usually the area where you will make most of your profits.

While the above is a rough example of the sales funnel concept, I think it illustrates a sales approach that is characteristic of a real business. Additional products and services, including affiliate programs that you recommend, can be offered to your customers with greater potential for profit.

Real businesses know the profile of their likely customers and have a marketing plan for how to reach them in the most cost-effective manner. They are consistent in their advertising and promotion activities. They track the results of all activities so that they know what is working and what isn’t. Decisions can be made on facts rather than guesses.

Full contact details are provided on a real businesses web site so that customers and potential customers can easily contact them. They are customer service oriented and answer e-mails promptly. They also provide a full guarantee that they honour without question.

As they know their potential customers, they ensure their web site is easy to navigate, quick loading, and provides the information their potential customer needs to decide to make the purchase.

A real business is conducted in a professional manner. Real businesses will make real money on the internet today! Don’t operate your web site with a hobby mentality – be professional and follow business success principles and you will be able to build the business of your dreams.

About The Author
Kevin Sinclair is the owner of sbi.ksinclair.com, a site that provides information and articles on how to succeed in your own home or small business.