List of services Verizon FiOS customers will lose in Frontier transition

Frontier Communications has officially acquired all Verizon and Verizon Fios wireline assets in Arizona, Idaho, Illinois, Indiana, Michigan, Nevada, North Carolina, Ohio, Oregon, South Carolina, Washington, West Virginia and Wisconsin. They’ve also acquired several of Verizon’s exchanges in California, including those bordering Arizona, Nevada, and Oregon. Customers in those regions have been told they would get the same level of service that they’ve been paying for, but as it turns out, it’s simply not true. We did some digging, and we’ve found that Frontier customers have completely lost access to the following services, with no Frontier equivalent being offered:

• Verizon TV Central
• Online TV Listings
• Remote DVR Access Online
• FiOS Mobile Remote
• FiOS TV Online
• HBO Go access
• Epix Online access

We are going to try and get word from Frontier as it pertains to the feature loss experienced by customers in the acquisition, since it seems like there’s a lot lost. Service level has decreased, but prices are certainly remaining the same.