If you choose to do anything legal about this, then Verizon has one hell of a case against them. Have you considered filing charges or anything of the sort?
posted by: jml42691 · 1/25/08
@jml42691 - This article is my last resort before moving on to other means of getting this rectified. The hope is that, after seeing this getting some attention, Verizon higher-ups might take action. Of course, we will keep you guys in the loop!
posted by: Andru Edwards · 1/25/08
Sue them!
posted by: OmegaWolf747 · 1/26/08
Why use verizon phone at all? I had phone,video and internet and now I have since turned my phone off with verizon and switched to magicjack.com. $40 bucks for a yr can’t beat that considering VZ is 5-80 a month for phone with taxes
posted by: Raine · 5/5/08
yepz, agreed, sue them.
posted by: Raine · 5/22/08
Since several people have mentioned a lawsuit, I have to wonder two things (off the top of my head):
1) If you’re going to sue, what exactly would the damages be?
2) Why not just cancel the service?
Still, the story here is pretty outrageous, and for all I know, you could potentially have a case against Verizon. If you want to get a lawyer’s opinion, you can ask <A HREF=“http://www.avvo.com/legal-answers”>legal questions</A> for free over at Avvo.com.
I wonder if this was a freak incident caused by a rouge technician or if it’s a wide-spread breach of privacy. I think the legal implications would be larger if it’s the latter.
posted by: Raine · 5/22/08
Though these service providers have lot of redressal and complaints review mechanisms.. it falls short as the SLA targets and commitments is considered70-80%+ to be better customer service !!
Comments
If you choose to do anything legal about this, then Verizon has one hell of a case against them. Have you considered filing charges or anything of the sort?
posted by: jml42691 · 1/25/08
@jml42691 - This article is my last resort before moving on to other means of getting this rectified. The hope is that, after seeing this getting some attention, Verizon higher-ups might take action. Of course, we will keep you guys in the loop!
posted by: Andru Edwards · 1/25/08
Sue them!
posted by: OmegaWolf747 · 1/26/08
Why use verizon phone at all? I had phone,video and internet and now I have since turned my phone off with verizon and switched to magicjack.com. $40 bucks for a yr can’t beat that considering VZ is 5-80 a month for phone with taxes
posted by: Raine · 5/5/08
yepz, agreed, sue them.
posted by: Raine · 5/22/08
Since several people have mentioned a lawsuit, I have to wonder two things (off the top of my head):
1) If you’re going to sue, what exactly would the damages be?
2) Why not just cancel the service?
Still, the story here is pretty outrageous, and for all I know, you could potentially have a case against Verizon. If you want to get a lawyer’s opinion, you can ask <A HREF=“http://www.avvo.com/legal-answers”>legal questions</A> for free over at Avvo.com.
I wonder if this was a freak incident caused by a rouge technician or if it’s a wide-spread breach of privacy. I think the legal implications would be larger if it’s the latter.
posted by: Raine · 5/22/08
Though these service providers have lot of redressal and complaints review mechanisms.. it falls short as the SLA targets and commitments is considered70-80%+ to be better customer service !!
posted by: Raine · 5/24/08